Frequently Asked Questions
Find quick answers to common questions about quoting, manufacturing, quality, and delivery. Everything you need to move forward with confidence.
RFQ & Quotation
Engineering & Manufacturing
Quality & Documentation
Orders & Delivery
RFQ & Quotation
How to get a quote, what to include, and what to expect
-
How long does a CNC machining quote take at DEK?
Most quotes are returned within 6 hours of receiving complete files. Very complex parts or multi-part assemblies can take up to 3 days.
Submit an RFQ Now
-
What file formats do you accept for an RFQ?
PDF drawings plus STEP, STP, IGES or SLDPRT models. A 2D PDF with tolerances and finish call-outs is strongly recommended alongside the 3D model.
Submit an RFQ Now
-
How long is a quote valid?
12–15 days. Material prices change, so quotes older than that are refreshed at no charge before an order is confirmed.
Submit an RFQ Now
-
Is there a minimum order quantity?
No. Orders from one piece to 10,000+ pieces are accepted, and small quantities are priced as they are, without a batch minimum.
Submit an RFQ Now
Can't find what you're looking for? Email us at [email protected] and our team will respond within 6 hours.
Ready to Scale Your Project?
Get started with a stable process and controlled quality. Let's discuss your project.
